The staff was courteous and attentive.

I stayed in a Superior Double Room for 5 nights, and the experience was frustrating. The AC in my first room dripped water all night, and it took too long to get moved. The second room's AC didn’t work, leading to more uncomfortable nights. The key card failed multiple times, adding to the aggravation of a supposedly relaxing stay.

Exceptional stay with a fantastic view from the deluxe twin room, featuring floor-to-ceiling windows that brought the vibrant city right to our doorstep. The breakfast buffet offered homemade jams and was always accompanied by attentive staff. Although there were signs of refurbishment noise from certain areas, it didn’t detract from our relaxing experience, thanks to a great shower and comfortable bedding.

Vibrant, Vibrant, Vibrant

I loved the vibrant decor that showcased fine Latin American art throughout the hotel. The rooftop views were amazing, offering a panoramic scene of the city that took my breath away every time I stepped outside. Plus, the delicious breakfast served every morning set me up perfectly for a day of adventure!

can recommend 😍✨

I had a delightful stay with spacious rooms and an amazing breakfast buffet with local dishes. The jacuzzi offered breathtaking views, making our stay even more special. I'd definitely return!

I loved the spa with an outdoor jacuzzi and the unique Latin American art throughout the hotel. The sushi bar is a fun touch too! Plus, the rooftop views are amazing.

Can recommend for a whistle-stop

Comfortable suite, friendly staff, with a warm welcome drink upon arrival and the convenience of free parking for easy access to explore the city and enjoy the delicious breakfast every morning.

No drawbacks at all.

central hotel with easy access to parks and excellent dining options

I loved staying at this centrally positioned gem because I could explore the vibrant Parque El Poblado just a short 500 meters stroll away and enjoy the nearby cozy restaurants like Alquitara, which was only a few steps from the hotel. the breathtaking views from the breakfast area on the 6th floor added a special charm to my mornings while the hotel offered a clean and stylish atmosphere perfect for single travelers like me.

The staff was exceptionally friendly and helpful.

I was particularly impressed by the beautiful decor themed after Latin America. The vibrant colors and artworks added charm, and the wide hallways made it easy for seniors like me to navigate comfortably throughout the hotel.

More accessible seating areas in common spaces would help.

Absolutely loved the rooftop breakfast with stunning views of the city! 😊 The spacious room was clean and comfortable, but the noise from nearby nightlife was a bit distracting at night.

I loved the prime location The staff were friendly and helped with everything we needed. The room was spacious and clean, providing a comfortable stay. Breakfast on the rooftop was a great way to start the day. Highly recommend! ☀️

We loved our stay here! The hotel is ideally located near Provenza, allowing us to explore local boutiques and cafes easily. The daily breakfast was super delicious, and the staff was friendly and accommodating, even welcoming our non-service dog.

My kids wished for more vegetarian food options at breakfast.

This hotel suits me perfectly! The wi-fi, fitness center. They helped with my elderly parents during my first visit, which I appreciated.